Shipping policy

Deliveries in the USA are subject to availability and receipt of payment. Orders will be processed within 7 days and confirmation of delivery will be send by email. 

All delivery costs are worked out based on the value of items ordered, area of delivery and shipping options you choose. For all deliveries, it must be noted that a signature is required by the courier company. We must be notified of any damage incurred during posting within 24 hours of receipt of items.

Please Note: Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched within 7 days provided payment is validated/received. Every effort is made to effect shipment of your order timeously, however unforeseen circumstance may cause delays. Should we be faced with such an occurrence, Cieli Equestrian will contact you via email and provide a revised shipping estimate and schedule.